Request Deletion of Your Data

At Becomly, we believe you should have control over your personal information. You can delete certain information directly within the app or request additional data deletion without closing your account.

Delete Data Within Becomly

You can delete much of the information you have added to Becomly yourself, without deleting your account:

• Goals and their associated milestones, open the three-dot menu on the goal.
• Habits and their associated history, open the three-dot menu on the habit.
• Journal reflections, use the trash icon or the Delete reflection option.
• Vision Board items, use the X shown on the item.
• Becomly Coach conversations, use the trash icon in the conversation history.

You can also remove your profile photo in Account settings.

Once you delete an item in the app, it is removed from your Becomly account. As explained below, some related records may still remain for a period of time or be held by the services we use to operate Becomly.

Request Additional Data Deletion

If there is personal information you would like us to delete that you cannot remove yourself in the app, you can ask us to delete it without closing your account.

Email us at help@becomly.app from the email address registered to your Becomly account, using the subject line “Data deletion request”. Please tell us which information you would like deleted.

We may need to verify that you are the account owner before we process your request. We will never ask you for your password, and you should never send it to us.

What Data Is Deleted or Retained?

Information we can delete. This includes the content you create in the app, such as your goals and milestones, habits and their history, journal reflections, Vision Board items and your profile photo, as well as your Becomly Coach conversation content. Images you upload in the app now are stored privately and can be deleted from our Cloudflare R2 storage.

Older images. Some older images that were uploaded through our previous hosting provider may remain accessible at their original URLs, because permanent file deletion is not currently supported by that provider. We therefore cannot guarantee that every historical image file has been permanently deleted.

Billing and subscriptions. Billing and subscription information may remain with Stripe, Google Play and RevenueCat, which process payments and subscriptions, in line with their applicable legal obligations and retention policies.

Notifications. Push-notification identifiers or delivery records may remain with OneSignal.

Operational records. Certain notification, webhook, security and operational records may be retained.

Backups and providers. Backups and records held by our service providers may remain according to their applicable retention practices.

We have not verified specific retention periods for all of these categories, so we do not state exact timeframes. Information is retained only for as long as reasonably necessary to provide Becomly, maintain your account, meet our legal obligations and resolve disputes.

Delete Your Entire Account

If you would like to delete your Becomly account and the data associated with it entirely, see Delete Your Becomly Account.

Account deletion begins the cleanup of data associated with your account. Some cleanup operations can fail and may require a follow-up request, so if you believe your data has not been removed, please contact us at help@becomly.app.

Deleting your account does not automatically cancel a subscription purchased through an app store or another external service. Subscriptions must be cancelled through the provider you purchased them from.